IBM Premiere Business Partner

Use Case – Telecommunications

Business Problem

  • Lack of visibility into CDR (call detail record) data
  • Inability to determine customer satisfaction regarding service levels
  • Inability to cross-sell/up-sell services

NES Approach

  • Conducted NES discovery workshop to discuss the customer’s challenge
  • Entered into month long discovery services engagement to produce a phased approach to addressing the business challenge
  • Presented 360 degree view of the customer approach for financial justification

IBM/NES Solution

  • NES data modeling, data warehouse, data integration & BI services
  • NES Data Integration Appliance for Netezza (SQL Maestro)
  • IBM PureData for Analytics (Netezza)
  • IBM Cognos BI

} else {